Finally — tech help without the eye-rolling
You've probably had the experience: you ask a family member for help with your iPad, and they fix it so fast you have no idea what they did. Or worse, they sigh. My service exists so you never have to feel that way again. I'm Travis, and helping seniors master their Apple devices is what I do all day, every day — patiently, kindly, and at whatever pace works for you.
What a session looks like
We sit down together — at your kitchen table, on the phone, or over FaceTime. You show me what's frustrating you. I fix it, then I show you how it works, step by step, as many times as you need. I'll even write the steps down so you have them for later. There is no such thing as a silly question in my sessions.
Common things I help seniors with
Texting the grandkids and sharing photos. Video calls on FaceTime. Getting hearing aids or new devices connected. Recognizing and avoiding scam emails and fake calls. Managing passwords so you're not locked out of your accounts. Making the text bigger and the phone easier to see and hear. Backing up a lifetime of photos safely to iCloud.
Safety first: scam protection built in
Seniors are the number one target for tech scams, and I take that personally. Every session includes a quick safety check — and my dedicated Scam & Security Checkup goes deeper, locking down your accounts and teaching you exactly how to spot the fakes before they get you.
Common Questions
I'm not good with technology. Will you be patient with me?
That's exactly who I work with every day. We go at your pace, repeat things as many times as needed, and I never make you feel bad for asking. That's a promise.
What if the problem comes back after you leave?
I write down the steps for you before I go, and you can always call or text me. Many clients join my monthly plan — starting at $45 a month — so help is always one call away.
Do I need to drive anywhere?
No. I come to your home anywhere in San Diego, or we can handle many issues right over the phone or FaceTime.
Ready for friendly, patient help?
In your home, on the phone, or over FaceTime — serving all of San Diego. No fix, no charge.