The scams I see every week in San Diego
A phone call claiming to be 'Apple Support' saying your iCloud was hacked. An email that looks exactly like Apple asking you to 'verify your payment.' A pop-up that freezes your screen and demands you call a number. A text about a package that needs 'a small fee.' These aren't rare — I see San Diego seniors targeted by them every single week. The scammers are professionals, and the fakes look real. But every scam has tells, and once you know them, you can't unsee them.
What the Scam & Security Checkup covers
We review your Apple ID security and turn on two-factor authentication the right way. We check whether your passwords have been leaked in known breaches and fix the risky ones. We go through your email together and I show you exactly how to spot a fake. We set up your phone to silence unknown callers and filter junk texts. And I leave you with a simple, printed cheat sheet: what Apple will never ask you for, and what to do if something feels off.
One rule that stops most scams cold
Here it is for free: Apple will never call you. Not about your iCloud, not about a hacked account, not about a purchase. If someone calls claiming to be Apple, it is a scam, every time. Hang up. The same goes for pop-ups with phone numbers — real Apple warnings never include a number to call. If you remember nothing else, remember that.
Already clicked something? Don't panic.
If you think you've been scammed or gave information to someone you shouldn't have, don't be embarrassed — these criminals fool smart people every day. Call me at (858) 310-9952. We'll change the important passwords, check your accounts, and lock things down. Acting within the first day makes a huge difference.
Common Questions
How much does the Scam & Security Checkup cost?
A flat $125, typically completed in one visit. You leave with locked-down accounts and a printed guide for spotting fakes.
Will Apple ever call me about my account?
No — never. Apple does not make unsolicited calls. Any call claiming to be Apple Support is a scam, no matter how official it sounds.
What if I already gave a scammer remote access to my computer?
Call me right away. We'll disconnect the access, change your critical passwords, check for anything installed, and contact your bank if needed. The faster we act, the better.
Ready for friendly, patient help?
In your home, on the phone, or over FaceTime — serving all of San Diego. No fix, no charge.